This Privacy Policy describes how aajll collects, processes, stores, and protects the personal information of Filipino players and all other users of the aajll platform, in compliance with the Philippine Data Privacy Act of 2012.
aajll handles your personal information with the same care you expect from a licensed financial institution. These six principles govern every data decision we make.
All data transmitted between your device and aajll servers is encrypted using industry-standard TLS. Your personal details, financial information, and login credentials are never sent or stored in plain text.
aajll collects only the personal data strictly necessary to operate your account, comply with PAGCOR regulations, and process transactions. We do not collect data for its own sake or sell it to third-party advertisers.
As a Filipino data subject, you have rights of access, correction, deletion, objection, and data portability under the Philippine Data Privacy Act. aajll provides mechanisms to exercise all of these rights.
aajll does not sell, rent, or trade your personal information to third parties for marketing purposes. Data shared with service providers is done under strict contractual data processing agreements.
Your data is not kept indefinitely. aajll applies documented retention schedules — account data is held for the duration of your account plus the legally required period, after which it is securely deleted.
In the unlikely event of a personal data breach affecting your information, aajll will notify affected users and the National Privacy Commission (NPC) within the timeframes prescribed by RA 10173 and its implementing rules.
SECTION 1
1.1 The data controller responsible for personal information collected through the aajll platform (https://aajll.app) is aajll, the operator of the Platform ("aajll," "we," "us," or "our").
1.2 aajll has appointed a Data Protection Officer (DPO) as required under the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations. The DPO is responsible for overseeing data protection strategy and compliance within aajll.
1.3 This Privacy Policy applies to all personal information collected by aajll in connection with the registration, operation, maintenance, and closure of user accounts, and the provision of gaming and related services on the Platform.
SECTION 2
aajll collects the following categories of personal information, limited to what is necessary for the purposes described in Section 4:
| CATEGORY | SPECIFIC DATA ELEMENTS | REQUIRED / OPTIONAL |
|---|---|---|
| Identity Data | Full legal name, date of birth, nationality, government ID type and number | Required (KYC) |
| Contact Data | Email address, Philippine mobile number, residential address | Required |
| Financial Data | GCash/PayMaya account identifiers, bank account details (BPI, BDO, Metrobank), transaction history, deposit and withdrawal records | Required |
| Gaming Activity Data | Game session records, bet amounts, win/loss history, bonus redemption records, responsible gaming tool usage | Automatic |
| Technical Data | IP address, device identifiers, browser type and version, operating system, session timestamps, login history | Automatic |
| KYC Verification Data | Copies of government-issued ID, selfie photos submitted for identity verification | Required (withdrawal eligibility) |
| Communications Data | Live chat transcripts, support ticket records, email correspondence with aajll | As generated |
SECTION 3
aajll collects your personal data through the following channels:
SECTION 4
aajll processes your personal data for the following specific, legitimate purposes:
SECTION 5
Under the Philippine Data Privacy Act and its Implementing Rules, aajll processes your personal data on the following legal bases:
SECTION 6
6.1 aajll does not sell your personal data. We share personal information only in the following circumstances and strictly on a need-to-know basis:
6.2 All third-party service providers receiving personal data on behalf of aajll are contractually bound to process that data only for specified purposes and under data processing agreements that comply with RA 10173.
SECTION 7
7.1 aajll uses cookies and similar technologies (local storage, session tokens) on the Platform for the following purposes:
7.2 You may control non-essential cookies through your browser settings. Disabling essential cookies will impair your ability to log in to and use the aajll Platform.
SECTION 8
aajll retains personal data only for as long as necessary to fulfil the purpose for which it was collected, or for as long as required by applicable Philippine law, whichever is longer:
| DATA CATEGORY | RETENTION PERIOD |
|---|---|
| Account and identity data | Duration of account + 5 years post-closure (AML compliance requirement) |
| KYC documents | Duration of account + 5 years post-closure (PAGCOR and AMLC requirements) |
| Transaction records | Duration of account + 5 years post-closure |
| Gaming activity logs | Duration of account + 2 years post-closure |
| Support communications | 3 years from the date of the last communication |
| Technical/access logs | 12 months from collection |
| Marketing consent records | Until consent is withdrawn + 1 year |
Upon expiry of the applicable retention period, personal data is securely deleted or anonymised in accordance with aajll's data destruction procedures.
SECTION 9
aajll implements appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, destruction, alteration, or disclosure:
SECTION 10
Under the Philippine Data Privacy Act of 2012 (RA 10173), you have the following rights with respect to your personal data held by aajll:
You have the right to be informed of how your personal data is collected, processed, and used — which is the purpose of this Privacy Policy.
You may request a copy of the personal data aajll holds about you, along with information about how it is being processed. Submit your request to the aajll DPO via support.
You may request correction of inaccurate or incomplete personal data. For account details, many corrections can be made directly through your account settings; others require a support request with supporting documentation.
You may request deletion of your personal data where it is no longer necessary for the purpose for which it was collected. Note that aajll is obligated to retain certain data (KYC, transaction records) for minimum statutory periods under PAGCOR and AML requirements even after account closure.
You may object to processing based on legitimate interests — for example, processing for direct marketing purposes. Such objections will be assessed and honoured unless aajll has compelling legitimate grounds that override your interests.
Where processing is based on your consent or a contract and is carried out by automated means, you may request your personal data in a structured, commonly used, machine-readable format.
To exercise any of the above rights, contact the aajll Data Protection Officer via support. aajll will respond within the timeframe prescribed by RA 10173 — generally within fifteen (15) business days of receiving a valid, complete request.
SECTION 11
aajll is strictly an adults-only platform. The minimum age to register and use aajll is twenty-one (21) years, consistent with PAGCOR's minimum gambling age requirement under Philippine law.
aajll does not knowingly collect personal information from individuals under 21 years of age. If aajll discovers that an account has been opened by an individual under 21, that account will be immediately suspended, all balances forfeited, and all associated personal data deleted except where retention is required for legal compliance purposes.
If you believe a person under 21 has registered on aajll, please notify us immediately via support so that we can take prompt action.
SECTION 12
12.1 In connection with the provision of its services, aajll may transfer your personal data to recipients located outside the Philippines — for example, to cloud infrastructure providers or international game content providers whose servers are located in other countries.
12.2 Any cross-border transfer of personal data will be carried out in compliance with Section 21 of RA 10173 and the applicable NPC issuances governing cross-border data flows. aajll ensures that recipient parties outside the Philippines are contractually bound to data protection standards substantially equivalent to those required under Philippine law.
12.3 Where required, aajll will seek your explicit consent prior to any cross-border transfer of your personal data to jurisdictions not deemed to provide adequate data protection under NPC guidelines.
SECTION 13
aajll reserves the right to update this Privacy Policy at any time to reflect changes in our data processing practices, regulatory requirements, or operational needs. Material changes will be communicated to registered users by email or by a prominent notice on the Platform at least seven (7) days before the change takes effect.
The "Last Updated" date at the top of this page will always reflect the most recent revision. We encourage you to review this Policy periodically. Continued use of the aajll Platform after the effective date of any revision constitutes your acceptance of the updated Policy.
SECTION 14
For any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data by aajll, please contact:
Data Protection Officer — aajll
Email: [email protected]
Live Chat: Available 24/7 within the aajll Platform — fastest response channel for Filipino players.
You also have the right to lodge a complaint with the Philippine National Privacy Commission (NPC) if you believe aajll has processed your personal data in violation of RA 10173. Information about how to contact the NPC is publicly available on the NPC's official government website.
Your data is protected. Your identity is secure. Now explore everything the aajll platform has to offer Filipino players — from JILI slots to live baccarat to PBA sports betting.